4ipnet offers affordable, comprehensive and effective WLAN solutions to meet evolving capacity and performance demands while reducing total cost of ownership. By integrating user policy enforcement, wireless optimization features, social media insights, and hotspot billing, empowering businesses with value-added services and Wi-Fi monetization. Our mission is to strive for excellence in our products while building strong, lifelong relationships with our customers and partners
4ipnet's Total Hotel Solution
Hotel Solution Q&A
How do I get an account
to go online?
can create an account from your room via the LAN port or over the counter for
Do I have to pay right
can pay right away of course but customers have the flexibility of choosing to
let their internet bills be combined with your room bills. PMS integration
Micros Fidelio/Opera and VLAN Port Location Mapping makes it possible to
combine your internet charges, IPTV, phone bills, other room services etc all
But what if I’m not
staying in the hotel?
can still get an On-demand account over the counter. You can also get an
account from the self-service ticket generators placed in the hotel. (show
HSG260-WTG, refer to hotspot solution if needed) TAS with the HSG260 is easily
deployed and set up, straightforward for non-IT staff.
How many users can this
actually depends on your application. We have 3 main lines of products and we
cover different scales of deployments. For small to mid-size hotels we
recommend the WHG311/315/405 and for large scale hotels we recommend the
How fast is it?
indoor/outdoor APs are MIMO. Some are dual-radio offering concurrent dual-band
(2.4Ghz and 5 Ghz). This is perfect for high density coverage such as meetings
and conferences. 4ipWES, high density/high capacity scalable network can be set
up within minutes. (See EAP320)
Are there models that can
be installed in walls or ceilings?
is the EAP747 which is wall/ceiling mountable (see EAP747). It is really
elegant looking in my opinion and it’s definitely not going to compromise the
interior décor and renovations of the hotel. (budget concerns: EAP700)
Can I stay connected as I
move around the hotel? Even outside?
something we don’t have to worry about! Users have the mobility and can stay
connected as they roam within the premises of the hotel, even outdoors on the
golf course, beach or poolside. Our outdoor APs are IP68 built to withstand
harsh weather conditions. You can get emails or even
stay connected on the VOIP phone!
very important step is for SI’s to do a Site Survey to assure good coverage.
Can I re-use my account
is definitely possible through account roaming. Users could have a universal
Account ID and Password, which means that they would be able to use the same
account even in another branch of the hotel. This is a really convenient
feature for users on frequent business trips and from the hotel’s standpoint,
this is a good opportunity for corporate contracts with other businesses.
Can I set different
access authorizations for different users?
of Service Zones, Groups, Policies, Schedules and QoS for flexible
applications. Blacklists based on username, or privilege list based on IP or
Is it secure?
2 firewall, DoS protection, different data Encryption WEP, WPA, WPA2, 802.1X
and variations of authentication options RADIUS, Local, POP3, LDAP, SIP,
So will I know who’s
online and what the users are doing?
is real time status of each individual user, User and system logs and report
notifications. These records will be sent to an FTP or Syslog. (We can only
track but no real-time monitoring)
I have 800 rooms in my
hotel. Do I need 800 APs? How many APs do I need?
depends on a lot of factors like user density, material of walls and also your
application. The most practical way to find out is to do a site survey because
this number differs from site to site.
What kind of PMS does 4ipnet Gateways work with?
with Micros Fidelios/Opera (They are the same company!)
What kind of interface
does your gateway use to integrate with PMS?
(not serial connection). No middleware is needed for WHG405 and above as they
are integrated with our gateways. No additional fees needed for middleware such
as Net Retriever.
If I have 2 devices can I
have them logged in at the same time in the room?
are still working on quota calculation complications for multiple logins with
On-demand account. Currently the work around is to pre-print On-demand accounts
tickets to be given upon check-in.
In my country, we need to
monitor every website and everything that the users are doing. Is this
do have a number of logs (HTTP web logs, User logs, etc) to keep track and
these records can be offloaded to FTP or a Syslog server. (No real time
Can I let customers have
free internet access but I still want to control their bandwidth?
is the Free Authentication option which allows users to only enter an email
address to get internet access. There are also ways where you can customize the
login procedure to achieve this. (Transparent login with Local authentication
but allowing multiple logins)
How does your product
integrate with the ‘cloud’?
do have AP/Hotspot management capability over the internet. We also carry the
NMS Netmaster which can manage up to 75 controllers. May we know your
What are some new
products to be launched?
do have a roadmap and some fascinating design to be launched. That’s for you
guys to find out!
Do you guys have any
patents for TAS?
TAS is part of Wireless Easy Setup (WES) and the patent is currently pending!
I’m a distributor
Does your controller manage other APs?
Controllers do work with 3rd party APs.
What is the CPU speed and
products are appliance based and we don’t normally offer CPU and RAM
information. We do have a full range of product scale to meet various
deployment sizes and we guarantee performance for all our products!
4ipnet’s built-in guest Wi-Fi feature supports flexible usage options and self-registered account creation, which securely isolates guests from the internal network. Account self-registration can be done by Email, SMS, QR code, or on any web browser when integrated with Social Media Networks such as Facebook and Twitter. Check out this video to find out how 4ipnet delivers a hassle-free solution!
Managing SDS200W on the Web Management Interface SDS200W is designed specifically to operate in conjunction with all 4ipnet Gateways/Controllers, including both HSG and WHG series. If you are not using default settings, before connecting SDS200W to your 4ipnet Gateway/Controller, some configurations steps are required.
Go to the Web Management Interface (WMI) for SDS200W’s relevant configurations. The default values are:
IP address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
Remember to set the TCP/IP settings of the computer you use with a static IP address that is under the same subnet
as SDS200W. For example: 192.168.1.20.
The settings of SDS200W are separated into seven categories, which are
1. System – to setup the system name and device control.
2. Uplink – to determine wired / wireless relevant parameters. Any change on this page will take
effect after rebooting the system.
3. Console – to change console related settings for POS printers.
4. Utility …
enterprises prefer to tunnel all the wireless traffic from branch offices back
to the central controller at the headquarters, in order to maintain unified
security and access policies. However, this also increases bandwidth
consumption and latency, decreasing overall network performance. With
4ipnet’s solution, you now have a compromise. Different tunnel types can be
configured independently for each SSID, providing maximum deployment flexibility.
For instance, the employee SSID can continue to tunnel all the traffic back to
the controller, while the guest SSID can be configured with split tunnel –
tunneling only authentication, management, and accounting traffic back to the
controller, and allowing user data traffic to exit locally to the Internet. With
split tunnel, users get the best network experience, while the company can also
reduce unnecessary bandwidth consumption from users that do not need such tight